Returns & Exchanges
At Bacca Bucci, we want you to step out in confidence, which is why we offer a hassle-free 7-day return and exchange policy for all our premium footwear and streetwear. If you are not completely satisfied with your fit, we ensure a smooth process to get you the right pair or a full refund.
Initiate Request
Visit our Returns Center and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check Preparation
Ensure the products are unused, in their original packaging with all tags intact, and include the invoice to qualify for a return.
Free Doorstep Pickup
Once approved, our courier partner will arrive at your location within 24-48 hours to collect the package at no additional cost to you.
Refund or Replacement
After the item passes our warehouse inspection, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing